Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays. If we experience a high volume of orders, shipments may be delayed slightly.

Shipping Rates & Delivery Time

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are:

  • Standard Shipping: 5–10 business days

  • Express Shipping: 2–5 business days

Delivery times may vary depending on your location and courier service.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can track your package.

Shipping Areas

We currently ship to selected countries and regions. If your location is not available at checkout, please contact us for assistance.

Delays

Please note that delivery delays can occasionally occur due to customs clearance, weather conditions, or courier service issues.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to the wrong address provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping, please contact us at:
Email: hnnovallc.com


✅ If you want, I can also write:

  • Return & Refund Policy (very important for Shopify stores)

  • Privacy Policy

  • Terms & Conditions

These 4 policies are required to make a professional Shopify store.